What We Collect and Why We Collect It
When you open an account with us, we collect your name, contact details and the payment method you choose — whether that is JazzCash, Easypaisa or Raast. We record transaction references for every deposit and withdrawal so your account wallet stays accurate and disputes can be
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resolved quickly. We also collect device identifiers and session data when you access the lobby from your mobile or browser; this helps us keep the login flow secure and flag unusual activity on your account. If you contact our support team, the conversation is stored against
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your account for follow-up. We do not sell your personal data to third parties. Data shared with payment processors — for example, when a Raast transfer is confirmed or an Easypaisa PIN verification clears — is limited to what those processors need to complete the transaction.
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Availability of our service, including how your data is processed, depends on local law and is applicable only in eligible regions where access is permitted. We review this policy when our data practices change, and we will let you know through a notice in your account
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dashboard.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.